Terms of Service

These Terms of Service (the “Terms”) are a legally binding agreement between you and LuciRift Studio (“LuciRift,” “we,” “our,” or “us”). They govern your access to and use of our websites, storefronts, accounts, software, digital and physical products, commissions, memberships, community features, marketplace services, support systems, creator tools, APIs, and other products or services that link to or reference these Terms (collectively, the “Services”).

By accessing or using the Services including browsing our website, creating an account, placing an order, downloading or using a product, requesting a commission, participating in the Community Market, or contacting support you acknowledge that you have read, understood, and agree to these Terms.

If you do not agree to these Terms, do not access or use the Services.

1. Scope, Definitions, and Additional Terms

1.1 Services Covered

The Services may include digital downloads, software, development tools, VRChat assets, templates, creative media, physical merchandise, 3D-printed items, commission services, memberships, marketplace features, community tools, support services, documentation, APIs, and future offerings made available by LuciRift.

Some Services are provided directly by LuciRift. Others may be provided by or depend on third-party sellers, payment processors, storefronts, hosting providers, authentication services, game platforms, social platforms, or other external providers.

1.2 Definitions

For these Terms:

• “Account” means an account created through the Services.
• “Commission” means custom creative, artistic, technical, development, consulting, or production work requested by a customer.
• “Community Market” means a marketplace, seller platform, creator market, or similar system operated or hosted by LuciRift.
• “Digital Product” means software, downloadable content, digital assets, media, templates, licenses, access credentials, or other electronically delivered products.
• “LuciRift Content” means software, code, designs, branding, graphics, artwork, audio, video, documentation, products, templates, and other content owned or licensed by LuciRift.
• “Physical Product” means merchandise, 3D-printed items, made-to-order goods, or other tangible products sold through the Services.
• “Seller” means an approved third-party creator, individual, or business offering products or services through the Community Market.
• “User Content” means content submitted, uploaded, posted, transmitted, or otherwise provided by a user through the Services.
• “you” and “your” mean the individual or entity accessing or using the Services.

1.3 Additional Terms and Policies

Certain products, orders, or features may be subject to additional terms, including a product license, commission proposal or statement of work, Seller Terms, Marketplace Guidelines, Community Guidelines, Refund Policy, Privacy Policy, Cookie Policy, AI Usage Policy, or other terms presented at checkout or before use (collectively, “Additional Terms”).

Additional Terms are incorporated into these Terms by reference. If there is a conflict:

1. the terms specifically presented for an order, product, Commission, membership, or Seller relationship control for that subject;
2. the Privacy Policy controls how personal information is handled; and
3. these Terms control in all other respects.

2. Eligibility, Age Requirements, and Accounts

2.1 Eligibility

You may use the Services only if you:

• are at least eighteen (18) years old and have reached the legal age of majority where you live;
• are legally capable of entering into a binding agreement;
• use the Services in compliance with applicable laws and regulations;
• are not prohibited from using the Services under applicable law; and
• have not been permanently removed from the Services unless LuciRift has expressly authorized your return in writing.

The Services are not directed to children. You may not access age-restricted or adult-oriented content unless you satisfy all age and legal requirements that apply to that content.

If you use the Services on behalf of a business or other organization, you represent that you have authority to bind that organization to these Terms.

2.2 Account Information and Security

When creating or maintaining an Account, you agree to provide accurate, complete, and current information. You are responsible for maintaining the confidentiality and security of your login credentials and for activity conducted through your Account, except to the extent applicable law provides otherwise.

You must promptly notify LuciRift if you believe your Account, payment method, license, or credentials have been lost, stolen, compromised, or used without authorization.

You may not:

• share, sell, rent, sublicense, or transfer your Account;
• allow another person to use an Account intended for individual use;
• impersonate another person, business, or organization;
• create an Account using false or misleading information;
• create Accounts for fraud, abuse, harassment, ban evasion, or other prohibited activity; or
• bypass an Account restriction, verification request, suspension, or termination.

LuciRift may request reasonable identity, age, payment, ownership, or security verification when necessary to protect users, investigate suspected fraud, comply with law, or maintain the integrity of the Services.

3. Orders, Payments, Subscriptions, and Refunds

3.1 Orders and Acceptance

Product listings and price displays are invitations to place an order and are not guarantees that an order will be accepted. An order is accepted when LuciRift confirms acceptance, delivers the applicable Digital Product, ships the Physical Product, or begins the requested service, whichever occurs first.

Before accepting an order, LuciRift may:

• verify payment or order information;
• review the transaction for fraud or abuse;
• correct an obvious pricing, description, or availability error;
• request additional information;
• limit purchase quantities; or
• refuse or cancel the order for a lawful business, security, compliance, or availability reason.

If LuciRift cancels an order after receiving valid payment, we will refund the amount paid for the canceled portion unless the payment was fraudulent, unauthorized, reversed, or otherwise not successfully received.

3.2 Pricing, Taxes, and Payment Processing

Prices, availability, features, specifications, supported platforms, and promotional offers may change before an order is accepted. The price shown at checkout controls unless it is an obvious error.

You authorize LuciRift and its authorized payment providers to charge the payment method you select for the total disclosed at checkout. You represent that you are authorized to use that payment method and that the information you provide is accurate.

Applicable sales tax, value-added tax, shipping charges, processing fees, customs charges, currency-conversion costs, and other required amounts may be added or collected as disclosed at checkout or required by law.

Payment providers operate under their own terms and privacy practices. LuciRift does not control a payment provider’s independent authorization decisions, holds, exchange rates, processing times, or account restrictions.

3.3 Payment Disputes and Chargebacks

Contact LuciRift support promptly if you believe a charge is incorrect or unauthorized. A chargeback is not a substitute for using available support, cancellation, replacement, or refund procedures.

Fraudulent, abusive, or knowingly false payment disputes may result in suspension of fulfillment, termination of licenses, Account restrictions, collection activity, or other remedies permitted by law. Nothing in this section limits a lawful right to dispute an unauthorized or incorrect charge.

3.4 Memberships and Automatic Renewal

A membership, subscription, or continuous service may automatically renew until canceled when that is clearly disclosed before purchase.

Before you subscribe, the checkout or offer will identify the material renewal terms, including the product or service, price, billing frequency, renewal period, cancellation deadline or timing, and available cancellation method. By completing the subscription purchase, you affirmatively authorize the disclosed recurring charges.

LuciRift will provide a confirmation that can be retained and that includes the applicable subscription and cancellation information. You may cancel through the cancellation method made available for that membership, including an online method when required by law. Cancellation stops future renewal charges but ordinarily does not end access before the conclusion of a period that has already been paid for.

Unless the applicable Refund Policy or law requires otherwise, subscription fees are not prorated or refunded for a partially used billing period. Free trials, promotional pricing, renewal reminders, price changes, and material changes to a subscription will be handled as disclosed in the offer and as required by applicable law.

3.5 Refunds, Cancellations, Exchanges, and Replacements

Refunds, cancellations, exchanges, credits, and replacements are governed by the Refund Policy, the terms presented for the specific order, and any non-waivable rights provided by applicable law.

Any statement that a sale is final is subject to rights that cannot legally be waived, including rights relating to unauthorized charges, non-delivery, defective products, or products that materially differ from their description.

For Digital Products delivered immediately, your access or download may begin as soon as payment is approved. Where applicable law requires separate consent before immediate digital delivery or before the loss of a statutory cancellation right, that consent must be provided through the checkout or delivery process.

4. Digital Products, Software, and Licenses

4.1 License Grant

Unless a product-specific license expressly states otherwise, purchasing a Digital Product does not transfer ownership of the product or its intellectual property. After full payment, LuciRift grants you a limited, non-exclusive, non-transferable license to use the Digital Product for its stated purpose and for the duration described on the product page or in the applicable license.

If no commercial license is expressly provided, the license is for your personal use only. Commercial use, client work, redistribution rights, resale rights, source-file rights, or other expanded rights exist only when expressly granted in writing.

A license continues for its stated term unless it expires, is replaced under an applicable product plan, or is terminated because of a material violation of these Terms or the applicable license.

4.2 License Restrictions

Unless expressly allowed by the applicable license or required by law, you may not:

• copy, republish, redistribute, resell, rent, lease, sublicense, or publicly upload a paid Digital Product;
• share download links, license keys, access credentials, paid files, source files, or private repositories;
• remove or alter copyright, trademark, authorship, licensing, or attribution notices;
• claim LuciRift Content as your own work;
• use the product outside the number of users, Accounts, projects, devices, or organizations authorized by the license;
• reverse engineer, decompile, disassemble, extract source code from, or create derivative software from a product, except where applicable law expressly permits it despite this restriction;
• bypass license verification, payment controls, technical restrictions, access controls, or security measures;
• use the product to create a substantially identical competing product through copying or extraction of protected material; or
• use the product for unlawful access, interference, fraud, abuse, or harm.

4.3 Source Files, Tools, and Open-Source Components

Source files, editable project files, internal tools, development methods, reusable systems, and production materials are not included unless the product description or license expressly states that they are included.

A Digital Product may contain open-source or third-party components. Those components remain subject to their respective licenses, which control to the extent required by those licenses.

4.4 Downloads, Updates, Compatibility, and “Lifetime” Access

You are responsible for downloading and securely backing up purchased files while they are available. LuciRift does not guarantee that download links, hosted files, cloud access, activation systems, support, updates, or compatibility will remain available indefinitely.

References to “Lifetime,” “Forever,” “Permanent,” or similar wording mean the commercial lifetime of the applicable product, service, platform, version, or offering not the lifetime of the purchaser. Such wording does not guarantee perpetual hosting, updates, compatibility, support, downloads, or operation of a third-party dependency.

Compatibility with external software, games, APIs, devices, and platforms is also subject to Section 11.

5. Physical Products, Shipping, and 3D-Printed Items

5.1 Product Descriptions and Natural Variations

LuciRift makes reasonable efforts to describe Physical Products accurately. Product images may be illustrative, and colors can appear differently because of lighting, screen settings, material batches, or manufacturing conditions.

Handmade and 3D-printed products may contain normal characteristics such as visible layer lines, seams, support marks, minor surface variation, slight dimensional differences, or small differences between production runs. These normal characteristics are not defects unless the product materially fails to match its description or intended function.

5.2 Processing and Shipping

Processing, production, and delivery dates are estimates unless LuciRift expressly guarantees a specific date in writing. Custom, made-to-order, or 3D-printed items may require additional production time.

You are responsible for providing a complete and accurate delivery address. Additional costs caused by an incorrect, incomplete, refused, or undeliverable address may be charged to you to the extent permitted by law.

If LuciRift cannot ship within the promised time or within the period required by law when no shipping time was promised we will provide any delay, cancellation, or refund options required by applicable law.

5.3 International Orders, Customs, and Import Charges

International shipments may be subject to customs review, import restrictions, duties, taxes, brokerage fees, or carrier charges imposed by the destination country. Unless checkout expressly states otherwise, you are responsible for those charges and for confirming that the product may lawfully be imported and used in your location.

LuciRift is not responsible for customs delays, confiscation caused by an unlawful or restricted import, or fees imposed by a government or carrier, except where applicable law provides otherwise.

5.4 Delivery, Damage, and Intended Use

Risk of loss passes to you when the product is delivered to the address provided, except where applicable law requires a different result. Inspect the shipment promptly and report a missing, damaged, defective, or incorrect product through the procedure and time period stated in the Refund Policy.

Use each product only for its described and reasonably foreseeable purpose. Unless a listing expressly states otherwise, a 3D-printed or decorative product is not certified for medical, protective, structural, load-bearing, electrical-safety, automotive-safety, food-contact, high-temperature, child-safety, or life-safety use.

You are responsible for following care, installation, age, weight, environmental, and safety instructions provided with the product.

6. Commissions and Custom Services

6.1 Project Terms and Customer Responsibilities

A Commission may be governed by a quote, invoice, order page, project brief, statement of work, Commission Terms, or other written project terms. Those project-specific terms control the project’s scope, price, payment schedule, deliverables, included revisions, estimated timeline, and usage rights.

You agree to:

• provide accurate project information, references, and required assets;
• confirm that you have the right to provide any submitted materials;
• respond to reasonable questions and approval requests;
• review proofs or work-in-progress materials in a timely manner; and
• communicate in good faith throughout the project.

Project dates are estimates unless a deadline is expressly guaranteed in writing. Delays in payment, feedback, approvals, or delivery of required materials may extend the schedule.

6.2 Revisions and Scope Changes

Only revisions expressly included in the order or project terms are included in the quoted price. A request that changes the approved direction, adds deliverables, replaces source materials, or materially expands the work may be treated as a scope change and may require an updated price and timeline.

LuciRift will not be required to perform additional work until any applicable scope change has been accepted.

6.3 Pausing, Refusing, or Ending a Commission

LuciRift may pause, refuse, or end a Commission when reasonably necessary because:

• required information, materials, feedback, approval, or payment is not provided;
• the customer becomes unresponsive after reasonable attempts to communicate;
• the request is unlawful, infringing, fraudulent, unsafe, abusive, or outside LuciRift’s capabilities or business policies;
• continuing the project would violate a third party’s rights or platform rules; or
• another material issue prevents reasonable completion.

Any refund, credit, final delivery, or payment obligation resulting from a paused or ended Commission is determined by the project-specific terms, the Refund Policy, the amount of work completed, and applicable law.

6.4 Ownership and Usage Rights

Unless the project-specific terms state otherwise, LuciRift retains ownership of its pre-existing materials, reusable code, tools, templates, methods, workflows, systems, know-how, source materials, and production techniques.

After full payment, you receive only the rights to the completed deliverables expressly stated in the applicable Commission terms. No source files, resale rights, exclusivity, intellectual-property assignment, or commercial rights are included unless expressly granted in writing.

Public portfolio display or promotional use of non-public Commission materials will be governed by the applicable Commission terms or separate permission.

7. Community Market and Third-Party Sellers

The Community Market may allow approved Sellers to list, promote, license, or sell products and services through LuciRift.

The applicable listing or checkout will identify the Seller responsible for the product. Unless LuciRift is expressly identified as the seller of record, the Seller not LuciRift is responsible for:

• the product or service;
• listing accuracy and required disclosures;
• pricing and licensing terms;
• fulfillment, updates, and support;
• refunds, replacements, and warranties;
• intellectual-property rights;
• tax and regulatory obligations; and
• compliance with applicable law.

A third-party Seller is an independent party and is not LuciRift’s employee, agent, partner, or representative solely because the Seller uses the Community Market.

LuciRift may establish Seller eligibility requirements, marketplace fees, quality standards, content restrictions, and other rules through the Seller Terms or Marketplace Guidelines. We may review, reject, restrict, suspend, remove, or require changes to a listing or Seller Account when reasonably necessary to protect users, legal compliance, security, quality, or platform integrity.

LuciRift may provide tools or reasonable assistance for a dispute involving a Seller, but does not guarantee a particular outcome and does not assume the Seller’s legal obligations unless applicable law or the transaction expressly provides otherwise.

Purchases made through an external marketplace remain subject to that marketplace’s checkout, payment, refund, and platform terms.

8. User Content, Reviews, and Submitted Materials

You retain ownership of your User Content. You are responsible for your User Content and for ensuring that you have the rights and permissions necessary to submit it.

By submitting User Content, you grant LuciRift a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, transmit, format, and display that content as reasonably necessary to operate, secure, provide, and support the Services.

For User Content that you intentionally make public such as a public review, profile, comment, or marketplace listing you also grant LuciRift a non-exclusive license to display and promote that public content in connection with the Services and LuciRift’s business. Private support messages, private Commission references, and non-public uploaded files will not be publicly used for marketing without permission, except where disclosure is required by law or reasonably necessary to protect rights, safety, or security.

You represent that your User Content:

• is owned by you or submitted with permission;
• does not violate law or another party’s rights;
• is not fraudulent, intentionally misleading, defamatory, threatening, or abusive;
• does not contain malware, harmful code, stolen credentials, or unauthorized personal information; and
• does not contain content that is prohibited by these Terms or the applicable Community Guidelines.

LuciRift may review, moderate, restrict, remove, preserve, or refuse User Content when reasonably necessary to enforce these Terms, comply with law, respond to reports, protect users, or maintain the Services. LuciRift is not required to store User Content indefinitely, and you should retain your own backup of important materials.

9. Acceptable Use

You must use the Services lawfully and responsibly. You may not use or attempt to use the Services to:

• violate a law, regulation, court order, or legally binding obligation;
• infringe or misappropriate intellectual-property, privacy, publicity, contractual, or other rights;
• distribute malware, ransomware, spyware, credential stealers, token loggers, destructive code, or other malicious software;
• gain or facilitate unauthorized access to a device, system, network, Account, data set, or service;
• interfere with, overload, disrupt, damage, or test the vulnerability of the Services without authorization;
• bypass security, payment, access, rate-limit, license, age, moderation, or technical controls;
• commit fraud, phishing, scamming, identity theft, payment abuse, or deceptive activity;
• impersonate LuciRift, a staff member, a Seller, another user, or another organization;
• scrape, harvest, index, or collect data beyond what is authorized by law or by LuciRift in writing;
• harass, threaten, exploit, stalk, intimidate, or abuse another person;
• submit unlawful sexual content, content involving the exploitation of minors, or other illegal material;
• abuse support, review, reporting, refund, marketplace, or community systems;
• evade a restriction, suspension, termination, or enforcement action; or
• use the Services in a way that creates unreasonable legal, security, operational, or reputational risk for LuciRift, its users, Sellers, providers, or partners.

LuciRift may investigate suspected misuse, preserve relevant records, restrict access, remove content, cancel fulfillment, and cooperate with payment providers, platforms, rights holders, or lawful authorities when appropriate.

10. LuciRift Intellectual Property and Copyright Reports

Except for User Content and third-party materials, the Services and LuciRift Content are owned by or licensed to LuciRift and are protected by copyright, trademark, trade-secret, and other intellectual-property laws.

This includes LuciRift’s software, source code, website design, branding, logos, graphics, artwork, audio, video, documentation, Digital Products, Physical Product designs, templates, Commission materials, workflows, databases, and proprietary systems.

These Terms do not transfer ownership of LuciRift Content. Any rights not expressly granted are reserved.

You may not use LuciRift’s names, logos, trademarks, branding, or confusingly similar identifiers in a way that suggests sponsorship, endorsement, partnership, or affiliation without written permission.

Copyright Reports

A person who believes content available through the Services infringes copyright may submit a report through LuciRift’s official support channel. A complete report should include:

• the reporter’s physical or electronic signature;
• identification of the copyrighted work claimed to be infringed;
• identification and location of the allegedly infringing material;
• the reporter’s name and contact information;
• a statement of good-faith belief that the disputed use is not authorized; and
• a statement, made under penalty of perjury, that the report is accurate and that the reporter is authorized to act for the rights holder.

LuciRift may remove or restrict allegedly infringing material and may terminate Accounts of repeat infringers in appropriate circumstances. False or abusive reports may result in Account action and potential legal liability.

11. Third-Party Services and Platform Rules

The Services may link to, integrate with, depend on, or be used alongside third-party payment processors, hosting companies, marketplaces, social platforms, game services, VRChat, software providers, APIs, authentication systems, carriers, or other external services.

Those services are independently operated and governed by their own terms, policies, availability, and enforcement decisions. LuciRift does not control and is not responsible for a third party’s:

• availability, uptime, security, or continued operation;
• pricing, fees, exchange rates, or billing decisions;
• privacy or data practices;
• content, moderation, or customer support;
• software updates, API changes, compatibility changes, or discontinued features; or
• Account warnings, restrictions, suspensions, bans, or other enforcement actions.

You are responsible for deciding whether your use of a LuciRift product complies with the rules of any third-party platform involved. LuciRift does not authorize unlawful access, interference, or circumvention of third-party systems.

A link or integration does not mean LuciRift endorses or guarantees the third party.

12. Availability, Changes, Support, Suspension, and Termination

12.1 Service Availability and Changes

LuciRift may introduce, modify, update, replace, limit, suspend, or discontinue a Service, feature, product, version, integration, or support offering when reasonably necessary for business, technical, security, legal, licensing, or operational reasons.

We do not guarantee uninterrupted access, permanent hosting, permanent compatibility, or indefinite availability of any product, feature, download, or third-party dependency. When a change materially affects an active paid service, LuciRift will provide any notice, cancellation option, refund, or other remedy required by applicable law or the applicable Additional Terms.

Temporary interruptions may occur because of maintenance, updates, attacks, outages, provider failures, emergencies, or events beyond LuciRift’s reasonable control.

12.2 Support

Support is provided through the channels and service levels described for the applicable product or plan. Unless a written service-level agreement states otherwise, response times and successful resolution are not guaranteed.

Support may be limited or refused for unsupported modifications, expired products, unlicensed use, third-party failures, abusive conduct, or issues outside the stated scope of support.

12.3 Suspension and Termination by LuciRift

LuciRift may suspend, restrict, or terminate access to all or part of the Services when reasonably necessary to:

• enforce these Terms or Additional Terms;
• address suspected fraud, abuse, unlawful activity, security risk, or payment failure;
• protect users, Sellers, rights holders, providers, or LuciRift;
• comply with law, legal process, or a provider requirement;
• prevent damage to the Services or another system; or
• respond to a material or repeated violation.

Where reasonable and legally permitted, LuciRift may provide notice or an opportunity to correct the issue. Immediate action may be taken when delay could cause harm, enable fraud, compromise security, or violate law.

12.4 Ending Your Use and Effect of Termination

You may stop using the Services at any time and may request Account closure through support, subject to record-retention, payment, fraud-prevention, and legal obligations.

Termination does not erase payment obligations or violations that occurred before termination. Upon termination of a license for breach, you must stop using and, where reasonably possible, delete or destroy the affected licensed materials.

Provisions that by their nature should survive termination remain effective, including payment obligations, license restrictions, ownership provisions, disclaimers, liability limitations, indemnification, dispute terms, and enforcement rights.

Termination does not create a refund right except as provided by the Refund Policy, applicable Additional Terms, or law.

13. Disclaimers

To the fullest extent permitted by law, the Services are provided “AS IS” and “AS AVAILABLE.”

LuciRift does not warrant or guarantee that:

• the Services will be uninterrupted, error-free, secure, or always available;
• every bug, defect, compatibility issue, or support request will be corrected;
• a product will remain compatible with future hardware, software, games, APIs, operating systems, or platforms;
• a third-party service, Seller, carrier, or integration will remain available or perform as expected;
• hosted files, downloads, memberships, or support will remain available indefinitely;
• use of a product will prevent a third-party warning, moderation action, suspension, or ban; or
• the Services will satisfy every intended use, expectation, business result, or individual requirement.

To the fullest extent permitted by law, LuciRift disclaims implied warranties, including merchantability, fitness for a particular purpose, title, quiet enjoyment, and non-infringement.

These disclaimers do not exclude an express written warranty or a statutory consumer right that cannot lawfully be excluded.

14. Limitation of Liability

To the fullest extent permitted by law, LuciRift and its owners, officers, employees, contractors, affiliates, licensors, partners, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to the Services.

This exclusion includes loss of profits, revenue, business opportunities, goodwill, data, digital assets, Accounts, use, or reputation, as well as business interruption and the cost of substitute products or services.

To the fullest extent permitted by law, LuciRift’s total aggregate liability for all claims arising from or relating to a product, order, event, or the Services will not exceed the greater of:

1. the amount you paid directly to LuciRift for the product or service giving rise to the claim during the twelve (12) months before the event giving rise to liability; or
2. US $100.00.

The limitations in this section apply regardless of the legal theory and even if a remedy fails of its essential purpose, but they do not limit liability that cannot lawfully be limited, including liability for fraud, willful misconduct, or death or personal injury where applicable law prohibits limitation.

Some jurisdictions do not allow certain warranty exclusions or liability limitations. In those jurisdictions, the exclusions and limitations apply only to the maximum extent permitted by law.

15. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless LuciRift and its owners, officers, employees, contractors, affiliates, licensors, partners, and service providers from third-party claims, liabilities, damages, judgments, losses, and reasonable legal costs arising from:

• your unlawful or unauthorized use of the Services;
• your material violation of these Terms or Additional Terms;
• your User Content or materials you provide for a Commission or listing;
• your infringement or violation of another party’s rights; or
• fraudulent, malicious, or unauthorized activity conducted through your Account because of your action or failure to protect your credentials.

This obligation does not require you to indemnify a protected party for that party’s own fraud, willful misconduct, or liability that cannot legally be shifted to you.

LuciRift may assume control of the defense of an indemnified matter. You agree to reasonably cooperate and not settle a claim in a way that admits fault by or imposes obligations on LuciRift without written consent.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of New York, United States, without regard to conflict-of-law principles.

Before filing a formal legal claim, you and LuciRift agree to make a good-faith attempt to resolve the dispute by sending a written description of the issue and requested resolution through the official support channel and allowing thirty (30) days for a response. This requirement does not prevent either party from seeking urgent injunctive relief, preserving a claim before a deadline expires, or using a remedy that cannot legally be restricted.

Unless applicable law requires another forum, a dispute arising from or relating to these Terms or the Services must be brought in the state or federal courts having jurisdiction over the New York county in which LuciRift maintains its principal business office, and each party consents to the personal jurisdiction and venue of those courts.

Nothing in these Terms deprives a consumer of mandatory rights or protections provided by the law of the consumer’s place of residence when those rights cannot lawfully be waived by contract.

17. Changes to These Terms and General Provisions

17.1 Changes to These Terms

LuciRift may update these Terms to reflect changes to the Services, business operations, legal requirements, security practices, or Additional Terms.

The updated version will state a revised effective date. When required by law or when a change is material, LuciRift will provide reasonable notice through the website, Account, email, or another appropriate channel.

Updated Terms apply prospectively from their effective date unless applicable law requires otherwise. They do not retroactively remove rights already earned under a completed transaction or fully paid license. Continued use of the Services after the effective date constitutes acceptance of the revised Terms. If you do not agree, you must stop using the affected Services.

17.2 Entire Agreement and Order of Precedence

These Terms and the applicable Additional Terms constitute the entire agreement between you and LuciRift concerning the Services and replace prior or contemporaneous understandings concerning the same subject.

The order-of-precedence rules in Section 1.3 apply to conflicts between documents.

17.3 Severability

If a provision is found invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain in effect.

17.4 No Waiver

A failure or delay by LuciRift to enforce a provision is not a waiver of that provision or any other right. A waiver is effective only when made in writing by an authorized representative.

17.5 Assignment

You may not assign or transfer these Terms, an Account, an order, or a license without LuciRift’s prior written consent.

LuciRift may assign these Terms in connection with a merger, acquisition, financing, corporate restructuring, sale of assets, transfer of a product or service, or similar business transaction, subject to applicable law.

17.6 Independent Parties and No Third-Party Beneficiaries

These Terms do not create an employment, partnership, joint venture, franchise, fiduciary, or agency relationship between you and LuciRift.

Except where these Terms expressly state otherwise, they do not create rights for a person or entity that is not a party to them.

17.7 Electronic Communications

You consent to receive agreements, order confirmations, policy notices, and other communications electronically. Electronic records and signatures may be used to the extent permitted by law.

17.8 Headings and Language

Section headings are for convenience and do not affect interpretation. If these Terms are translated, the English version controls to the extent permitted by law if there is a conflict.

18. Contact

For support, legal notices, copyright reports, business inquiries, or questions regarding these Terms, contact LuciRift through the official support page:

Support: https://lucirift.com/support